Message from CEO
Never give up, it is just the beginning.
Since our inception, I am extremely proud of what we have achieved, and even more excited about our outlook for an equally promising future. We have successfully been recognized as one of the most respected Facilities Management firm in Qatar, garnering business all over the country, while earning our clients’ trust along the way.
It is satisfying to know that we are able to provide services to our clients that enable them to live and work comfortably and offer asset management solutions that allow them to operate pivotal aspects of their business more efficiently and economically. Customer satisfaction is the hallmark by which we measure our performance, and we hold ourselves, as do our clients, to the highest standards of quality.
When conveyin Al Mirqab Facilities Management success, I always return back to these guiding principles: each of which has helped defined who we are today.
Our employees are our greatest assets. Among our most important assets is the extensive knowledge base, deep-rooted professionalism and unwavering commitment of our highly-qualified, diverse staff. We are committed in promoting advocacies that will continuously develop and motivate our employees.
Never compromise quality. We never compromise the quality that we put into our service as this is what our customers get out of it. We continuously thrive on reaching milestones by not only keeping at pace with the fast moving marketplace but by ensuring there is quality in what we do, first and foremost.
Customer focus.Our customers are the very reason why our business exists. It’s customer satisfaction, nothing else. We establish in-depth relationships with our clients by learning their environments and challenges so we can offer intangible and tailored solutions that can make them feel the positive difference.
Timeliness of Service Delivery. As a company, we are committed to delivering services on or before the expected deadline. We guarantee to listen keenly and respond to our customers soon enough and solve their issues within or less than the allowable timeframe without compromising the quality of workmanship.
Under our new management plan, we aim to lead the FM market in Qatar, with a vision to expand globally. Starting from this fiscal year, we shall focus on outlining a path towards the realization of what we aim to be, now and in the coming years to come. We shall carry out managerial reforms and overcoming various issues we are currently facing, while promoting growth strategies to build an even more solid earnings base. We will make group-wide efforts to work vigorously toward realizing our goal of becoming the most preferred FM service provider for mid and high-rise towers, and residential communities, delivering total Facilities Management across the country and beyond.
With all these exciting plans and changes, I look forward to your continued support and patronage.